Help Center

Starfish Early Alert

Here at Sierra, we believe your success as a student is based in great part on your academic performance. To help with that we have started using the Starfish Retention Solution program.
Starfish works within Canvas and the classes you are taking to generate indicator notifications and "Kudos" for students based on your academic performance, attendance, quiz and test scores for instance.

Starfish provides a way to refer students for academic assistance early in the semester to make a difference.

Some other benefits that you will experience with the Starfish platform are:

  • Ask for help – you don’t have to wait for a problem to occur. Starfish will automatically route your need to the right person on campus to help you.
  • Learn immediately when there’s a concern about your academic performance – or something else that is interfering with your studies.
  • Quickly discover which support services are available to you, where they are, and how best to reach out to them.
  • Schedule time online to meet with an advisor, tutor, instructor, financial aid counselor… or any of the other people put in place to help you succeed.
  • Receive notifications and reminders the way you prefer, on the device you prefer.
  • Learn the next steps to take to proceed in your academic path or to resolve a concern. Check in on your own progress as often as you need to.
  • Become inspired by the encouraging messages from the people who recognize your hard work.

See more at the Starfish webpage for students.

About Your Starfish Home Page

Starfish provides you with a central location to connect to the people and services that can help you finish what you start – all accessible right from your Starfish Home page.

Log in to your Starfish Home page.

Your Home page includes access to a customizable profile and personalized channels that make it easy to schedule the dedicated time you need with your instructors, advisors or counselors. Starfish can also help you manage the steps you need to take to stay on track and meet your goals.

Here are three ways to get started:

  1. Set up your profile
    Make it easier for your instructors and advisors to get to know you and stay in contact.
  2. Stay on track
    Use your personalized Dashboard to stay on top of upcoming appointments, assignments, plans, and recommendations from your instructors.
  3. Connect to people and services that can help you
    Use your personalized My Success Network and Courses channels for quick access to contact information, appointment scheduling, and course help. 
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