Help Center

Receiving your mySierra Username and Password

After submitting an application, it may take up to 3 business days to receive your mySierra Log In information (excluding holidays and weekends).

If You Still Have Not Received your Information After One Week

Students can contact the Hub at (916) 660-7300 or submit a mySierra Help Form to find out their username.

Staff can contact the Help Desk or submit a mySierra Help Form.

To create/change/reset a password, select the link called 'Create/Reset Password?,' located on the mySierra log in screen.

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